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Satisfaction and loyalty research |
Omnibus PBS
Omnibus PBS is a quantitative research done with direct interview method, done repeatedly every two weeks – on the All-polish representative group of 1060 Poles aged 15 and older...
PBS Retail Research
Your products under constant control. Monitoring of the state and distribution methods of consumer goods, verifying a products’ presence and...
Advanced data analysis
Marketing is a complex issue. Market research provides a tool to introduce order into the multitude of variables and, first of all, make an assessment how these variables are related to one another…...
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PBS Partner
 Satisfied customers will stay with you for longer and will recommend your brand to others. PBS Partner allows the identification of the factors determining customer satisfaction and to describe the level of satisfaction within these areas. With PBS Partner you will identify your strengths and weaknesses. Thanks to two indicators: CSI (Customer Satisfaction Index) and LI (Loyalty Index) you will learn more about customer satisfaction and loyalty and willingness to recommend your brand to others.
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